FAQ

Questions we actually get asked.

Minimums, turnaround, pricing, file formats and what happens if something goes wrong — answered plainly, with real numbers instead of “it depends.”

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The short version

Most printed pieces start at 100 (table tents 25; stationery and door hangers 250; EDDM 200). Screen printing starts at 24 per design, embroidery at 12, and DTF and DTG have no minimum. Signs, banners and stickers have no minimum at all. Turnaround runs 3–5 days on digital print to 7–10 on apparel, from proof approval. Quotes usually come back the same business day.

01 — ORDERING & MINIMUMS

Ordering & minimums

What is your minimum order?
It depends what you are ordering. Most printed pieces — business cards, postcards, flyers, brochures, menus, greeting cards — start at 100. Table tents start at 25. Letterhead, envelopes, NCR forms and door hangers start at 250, and EDDM direct mail at 200. On apparel, screen printing starts at 24 per design, embroidery at 12, and DTF and DTG have no minimum at all. Signs, banners, stickers and decals have no minimum — we will print one.
Why is there a minimum on cards but not on banners?
Because the cost sits in different places. A banner is priced by material and square footage, so one costs roughly what one costs. A business card carries press setup that has to spread across a run — 12 cards would cost nearly what 100 do. The minimum exists to stop you paying a setup charge for almost nothing.
How do I get a quote?
Use the quote form and tell us three things: what you want made, how many, and when you need it. That is enough to price most jobs. Artwork helps but is not required to start. Quotes usually come back the same business day.
Can you handle a rush?
Often, yes. Rush capacity depends on the process and what is already scheduled, so ask rather than assume. Tell us your real in-hands date up front — not a padded one — and we will tell you honestly whether it is possible.
Do you work with out-of-town clients?
Yes. We are based in Columbus and most of our work is Central Ohio, but files travel and boxes ship. If you are outside Ohio and the job is worth shipping, we will quote it.
What if I do not know what I need?
That is a normal place to start, and it is the part we are actually good at. Describe the situation — the event, the crew, the budget, the deadline — and we will tell you what makes sense to print and what does not.

02 — PRICING

Pricing

How is my price determined?
On printed pieces: quantity, stock, size, coating and finishing, plus your deadline. On apparel: quantity, colours and print locations, the garment, and your deadline. Quantity is the biggest lever either way — setup is fixed, so it spreads thinner the more you order. The pricing page breaks down all eight drivers.
Does the price drop if I order more?
Yes, and usually more than people expect. On print, going from 100 to 250 or 250 to 500 is often the single biggest per-piece saving available. On screen printing, 24 to 48 does the same thing.
Why does adding one more ink colour cost more on shirts but not on paper?
Because they are different processes. In screen printing each colour is a separate screen, a separate setup and a separate press station — a real cost that does not disappear with volume. Digital and offset presses print full colour as standard, so on paper the colour count is free; it is the stock, coating and finishing that move your number.
Is design included?
A design review is included on every order — we check your file, flag problems, and fix small things at no charge. Full design work (building a logo, drawing a shirt graphic, laying out a brochure) is a separate line item, quoted up front. We are a design studio first, so this is not an upsell we resent.
Do you charge a setup fee?
Screen charges apply to screen printing, digitizing applies to embroidery, and custom shapes may carry a one-time die charge. All of them appear on the quote before you approve anything, and reprints of the same design usually avoid them. Digital printing — business cards, postcards, DTF, DTG, stickers — has no setup fee.
Can you beat a price I got somewhere else?
Sometimes, and sometimes we will tell you to take the other quote. If someone is genuinely cheaper on a commodity job, that is fine. Where we win is on jobs where the design, the file prep, the stock choice or the finish is what actually matters.

03 — PRINT, PAPER & FINISHING

Print, paper & finishing

What paper weights do you offer for business cards?
14pt and 16pt are the everyday standards; 18pt and 32pt read as premium in the hand. Above that you are into painted edge and duplexed stocks. Our paper and stocks guide covers what each weight actually feels like and what it costs you.
What is the difference between gloss, matte and soft-touch?
Gloss reflects and makes colour pop but shows fingerprints. Matte is flat and easy to read, and you can write on it. Soft-touch is a laminate with a velvety feel — the most expensive of the three and the one people comment on. Uncoated stock takes pen and feels natural but prints slightly duller.
Can you fold, score, perforate and bind?
Yes — folding, scoring, perforating, drilling, numbering, saddle-stitching and perfect binding are all standard. Anything heavier than about 100lb text needs scoring before folding or the fold will crack, and we score by default rather than asking.
Do you do EDDM and direct mail?
Yes. Every Door Direct Mail, addressed mailing, list processing and postage handling. EDDM has its own size and bundling rules — tell us the routes or the neighbourhood you want and we will design to the spec so it does not get rejected at the counter.
What sizes are standard?
Business cards 3.5×2". Postcards 4×6, 5×7, 6×9 and 6×11. Rack cards 4×9. Flyers 8.5×11. Brochures 8.5×11 or 11×17 folded. Table tents 4×6 folded. Non-standard sizes are fine and sometimes cost less — a size that nests efficiently on the press sheet beats one that wastes a third of it.
Can you print on recycled or uncoated stock?
Yes, including kraft, recycled and FSC-certified stocks. Colour sits differently on uncoated and recycled paper — it absorbs more and reads softer — so we will proof it rather than let you be surprised.

04 — APPAREL, PRINTING METHODS & GARMENTS

Apparel, printing methods & garments

Screen printing, DTF, or DTG — which do I want?
Screen printing for 24 pieces and up with bold, durable graphics. DTF for full-colour art at any quantity, including one. DTG for photographic detail on cotton. Embroidery for polos, hats and uniforms that need to read as professional. We run all of them, so there is no bias in the recommendation — see the print method comparison for a side-by-side table.
What garment brands do you stock?
Bella+Canvas, Comfort Colors, Gildan, Next Level, Champion, Carhartt, Port Authority, Nike, Richardson and Independent Trading Co., among others. We will recommend the right blank for your budget and for how the garment will actually be used — a 4.2 oz retail tee and a job-site shirt are not the same purchase.
What sizes should I order for a group?
Our t-shirt sizing guide has real size charts for every blank we print plus a calculator that turns a headcount into a size breakdown. Short version for a general adult group: S 10%, M 20%, L 27%, XL 23%, 2XL 13%, 3XL 7%, then add 5–10% overage.
How long will the print last?
A properly cured screen print outlasts the shirt. DTF and DTG hold up well with cold wash and inside-out drying. Embroidery effectively lasts forever. The failure mode is almost always washing hot and drying hot, not the print itself.
Can you match a specific brand colour?
Yes. For screen printing we mix to Pantone. For digital printing we get as close as the process allows and will tell you honestly when a colour is outside gamut rather than surprising you at delivery.
Can I supply my own garments?
Usually, with a conversation first. Customer-supplied goods carry risk — if a shirt scorches or a print misregisters, we cannot replace a garment we did not sell. We will print them, but we will be clear about who owns that risk.

05 — ARTWORK & FILES

Artwork & files

What file format should I send?
Vector is best — .ai, .eps, or a vector .pdf, with fonts outlined. If you only have a raster file, send the largest, cleanest version you have at 300 DPI at final print size. Our artwork and file prep guide covers this properly, including what we will fix for free and what is billable.
I only have a low-resolution logo. Now what?
That is extremely common and it is fixable. We redraw logos to vector regularly — it is a small, quoted job, and once it is done you own a file that works on everything from a business card to a building banner.
Do I get a proof before you print?
Always. Nothing hits a press until you approve a proof. On press-critical work we can provide a physical proof; on most jobs a digital proof is the right call. Once you approve, that approved file is what we print.
Who owns the artwork?
You own the design we make for you. We keep production files so reprints are painless, and we will hand over source files on request — that is your property, not a hostage.
Can you print something I found online?
Not if it is someone else's copyrighted or trademarked work. We will not print licensed characters, team marks, or lifted artwork. If you love a look, we will design something original in that direction instead.

06 — TURNAROUND & DELIVERY

Turnaround & delivery

How long does a job take?
Business cards and digital print typically 3–5 business days; marketing print with folding or bindery 5–7; stickers 5–7; signs and large format 3–7 depending on material; apparel 7–10; custom packaging 2–4 weeks. All of it starts at proof approval, not at quote — the fastest thing you can do to speed up a job is approve the proof quickly.
Can I pick up, or do you ship?
Both. Local pickup by appointment in Columbus, or we pack and ship. For group orders we can also fold, bag and label by name so distribution is not your problem, and for mailings we can drop straight at the post office.
What happens if something is wrong with my order?
Tell us. If we made the mistake, we reprint it — that is the whole policy. If the approved proof matches what shipped, we will work with you on a fix, but the approved proof is the reference point, which is exactly why we insist on the proof step.

07 — WORKING WITH THE STUDIO

Working with the studio

Where are you located?
Columbus, Ohio, serving Columbus and Central Ohio. We work by appointment rather than as a walk-in storefront, which keeps overhead down and attention on the work. Email to set up a time or a call.
Why is there no phone number on the site?
By design. Email gets you a written record, lets us look at your file before we answer, and gets a real answer faster than a phone tag loop. Ask for a call in your first email and we will schedule one.
Do you print everything in-house?
Apparel is ours — screen printing, DTF, DTG and embroidery run on our own equipment. Everything else goes to specialist production partners we have worked with for 10 to 20 years: offset and digital presses, wide format, die-cutting, bindery and packaging. That is deliberate. A shop that owns one press pushes every job onto it; we route each job to the press that actually suits it, and because it is a network rather than a single machine, one busy shop is never your bottleneck.
Do you only do apparel?
No — and in volume, printed pieces are the bigger half of the business. Business cards, postcards, flyers, brochures, menus, table tents, booklets, stationery and direct mail run constantly, alongside signs, stickers, packaging, brand design and web. Plenty of clients use us for all of it, which is the point: one contact, one standard.
What makes you different from a franchise print shop?
We design and run our own brands — currentfruitions and Surf Ohio® — on the same equipment we use for your job. That means retail-quality output is the baseline rather than an upgrade, and the person quoting your job is a 20-year print hand rather than a counter.

Still stuck? Email the studio — a real answer beats a generic FAQ every time.

If it can be printed, we make it.

Design, print, apparel and web — one studio in Columbus, Ohio.

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